Prohibited and Restricted Items

All items listed below (or any item similar in content or description) cannot be carried under any circumstances (unless exceptions are specifically noted). Any person sending such an item may have their order cancelled without notice or refund.

Items specified as 'carried on a no-compensation basis' can be carried at your own risk, but will not be compensated whatsoever in the event of loss or damage.

Items specified as 'restricted for international shipments only' cannot be shipped internationally under any cirucmstances, but are not restricted for Kenya domestic shipments.

IMPORTANT: This list is not exhaustive, it exists as a rough guide only.

  1. Aerosols
  2. Any Items Containing Batteries
  3. Batteries (Not carried via any air service provided)
  4. Nail Varnish
  5. Perfume
  6. Aerosols
  7. After Shave
  8. Aftershave
  9. Air Bags
  10. Airbags
  11. Alcohol
  12. Ammunition
  13. Amp(carried on a no-compensation basis)
  14. Amplifier(carried on a no-compensation basis)
  15. Animals
  16. Antiques (carried on a no-compensation basis)
  17. Any Item Containing Liquids
  18. Any Item With Glass Components (carried on a no-compensation basis)
  19. Any Items Containing Batteries
  20. Apple IMac (carried on a no-compensation basis)
  21. Apple IPad (carried on a no-compensation basis)(Not carried via any air service provided)
  22. Apple IPhone (carried on a no-compensation basis)(Not carried via any air service provided)
  23. Apple Mac Desktops (carried on a no-compensation basis)
  24. Apple Mac Mini (carried on a no-compensation basis)
  25. Apple Mac Pro (carried on a no-compensation basis)(Not carried via any air service provided)
  26. Apple Macbook (carried on a no-compensation basis)(Not carried via any air service provided)
  27. Apple Macbook Pro (carried on a no-compensation basis)(Not carried via any air service provided)
  28. Apple Powermac (carried on a no-compensation basis)
  29. Apple Watch (Not carried via any air service provided)
  30. Apple Watch Valued Over KES 30,000 (carried on a no-compensation basis) (Not carried via any air service provided)
  31. Archery Equipment
  32. Arms And Ammunition
  33. Arrows
  34. Artworks (Inc Both The Canvas And Frame) (carried on a no-compensation basis)
  35. Assembled Units Or Furniture (carried on a no-compensation basis)
  36. Batteries (Not carried via any air service provided)
  37. Beer
  38. Bidets (carried on a no-compensation basis)
  39. Birds
  40. Boat Engines
  41. Bodily Fluids
  42. Boiler
  43. Bomb
  44. Bonds
  45. Books (Not allowed to China)
  46. Bottled Liquids
  47. Bouquets
  48. Bow And Arrow
  49. Bullion
  50. CRT Screens (carried on a no-compensation basis)
  51. Camera (carried on a no-compensation basis)
  52. Camera Lenses (SLR) (carried on a no-compensation basis)
  53. Canned Liquids
  54. Carbon Fibre Products (carried on a no-compensation basis)
  55. Cash
  56. Ceramics (carried on a no-compensation basis)
  57. Champagne
  58. Charcoal
  59. Cheques
  60. China (carried on a no-compensation basis)
  61. Chocolate
  62. Christmas Crackers
  63. Clay (carried on a no-compensation basis)
  64. Coal
  65. Coffee
  66. Coke (coal)
  67. Cologne
  68. Compressed Gas
  69. Computer Server (carried on a no-compensation basis)
  70. Computer Servers (carried on a no-compensation basis)
  71. Corrosive Materials
  72. Cosmetics (prohibited for international shipments only)
  73. Counterfeit Items
  74. Credit/Debit/Cash Cards
  75. Crossbow
  76. Cupboards (freestanding) (carried on a no-compensation basis)
  77. Currency (carried on a no-compensation basis)
  78. Damaged Goods (carried on a no-compensation basis)
  79. Dangerous Goods
  80. Deceased Animals
  81. Deodorant
  82. Diesel
  83. Dog Food
  84. Doll House ( Only Carried If Flat Packed )
  85. Drawers (freestanding) (carried on a no-compensation basis)
  86. Driving License (carried on a no-compensation basis)
  87. Drones (prohibited for international shipments only)
  88. Drugs
  89. Drums (carried on a no-compensation basis)
  90. Dry Ice
  91. E-cigarette
  92. E-liquids
  93. Electronic Cigarettes
  94. Empty Aerosols
  95. Empty Gas Cylinders
  96. Empty Pressure Cylinders
  97. Explosive Materials
  98. Fax Machines (prohibited for international shipments only)
  99. Firearms (including Replica)
  100. Fireworks
  101. Fish
  102. Flammable Materials
  103. Flowers
  104. Fluid
  105. Food
  106. Foreign Currency (carried on a no-compensation basis)
  107. Fossils (carried on a no-compensation basis)
  108. Freestanding Furniture (carried on a no-compensation basis)
  109. Fur Coats Valued Over KES 10,000 (carried on a no-compensation basis)
  110. Fur Valued Over KES 10,000 (carried on a no-compensation basis)
  111. Gas Cylinders
  112. Gasses
  113. Glass (carried on a no-compensation basis)
  114. Glass Substitute (such As Perspex Or Acrylic) (carried on a no-compensation basis)
  115. Granite (carried on a no-compensation basis)
  116. Guitar Amp(carried on a no-compensation basis)
  117. Guitar Amplifier(carried on a no-compensation basis)
  118. Guitars (carried on a no-compensation basis)
  119. Guns
  120. Hazardous Goods
  121. Hover Board
  122. Hoverboard
  123. Illegal Substances
  124. Imitation Firearms
  125. Individual Magnets (prohibited for international shipments only)
  126. Jewellery Valued Over KES 30,000 (carried on a no-compensation basis)
  127. Juice
  1. Keyboards (musical Instrument) (carried on a no-compensation basis)
  2. Knives
  3. LCD Screens (carried on a no-compensation basis)
  4. LCD TVs (carried on a no-compensation basis)
  5. Laminate Flooring (carried on a no-compensation basis)
  6. Laptops (carried on a no-compensation basis)(Not carried via any air service provided)
  7. Lenses (glass)
  8. License (carried on a no-compensation basis)
  9. Lighter
  10. Liquid
  11. Liquids
  12. Live Animals
  13. Livestock
  14. Lottery Tickets
  15. Magnum
  16. Make Up (prohibited for international shipments only)
  17. Make-up (prohibited for international shipments only)
  18. Marble (carried on a no-compensation basis)
  19. Medical Samples
  20. Memorabilia Valued Over KES 30,000 (carried on a no-compensation basis)
  21. Milk Powder
  22. Mirrors (carried on a no-compensation basis)
  23. Mobile Phones (Not carried via any air service provided)
  24. Mobile Phones Valued Over KES 30,000 (carried on a no-compensation basis)
  25. Model
  26. Money (carried on a no-compensation basis)
  27. Monitors (LCD/CRT/TFT/LED) (carried on a no-compensation basis)
  28. Munitions
  29. Musical Instruments (carried on a no-compensation basis)
  30. Nail Polish
  31. Nail Varnish
  32. Netbooks (carried on a no-compensation basis)(Not carried via any air service provided)
  33. Notebook Computers (carried on a no-compensation basis)(Not carried via any air service provided)
  34. Oil
  35. Outboard Motors
  36. Oxidising Materials
  37. PC Tower/Desktop (carried on a no-compensation basis)
  38. Paint
  39. Paintings (Inc Both The Canvas And Frame) (carried on a no-compensation basis)
  40. Passports (Only allowed via DX)
  41. Perfume
  42. Perishable Goods
  43. Personal Effects (carried on a no-compensation basis)
  44. Personal Protection Equipment (only Export If You Have A Valid License For Export)’
  45. Perspex (carried on a no-compensation basis)
  46. Pet Food
  47. Petrol
  48. Pharmaceutical Products
  49. Photocopiers (prohibited for international shipments only)
  50. Pianos (carried on a no-compensation basis)
  51. Pills
  52. Pistols
  53. Plants
  54. Plasma Screens (carried on a no-compensation basis)
  55. Plasma TVs (carried on a no-compensation basis)
  56. Plastic Screens (carried on a no-compensation basis)
  57. Poorly Packaged Goods
  58. Porcelain (carried on a no-compensation basis)
  59. Posters (Inc Framed Or Canvas)(carried on a no-compensation basis)
  60. Pots (carried on a no-compensation basis)
  61. Pottery (carried on a no-compensation basis)
  62. Precious Metals Valued Over KES 10,000 (carried on a no-compensation basis)
  63. Precious Stones Valued Over KES 10,000 (carried on a no-compensation basis)
  64. Pressurised Containers
  65. Pressurised Cylinders
  66. Printer Cartridges (prohibited for international shipments only)
  67. Printers (prohibited for international shipments only)
  68. Pyrotechnics
  69. Radioactive Materials
  70. Replica Guns
  71. Replica Items
  72. Replica Weapons
  73. Samsung Galaxy Note 7
  74. Screens (carried on a no-compensation basis)
  75. Segway
  76. Server (carried on a no-compensation basis)
  77. Servers (carried on a no-compensation basis)
  78. Settees
  79. Sheet Metals (carried on a no-compensation basis)
  80. Sheet Plastics (carried on a no-compensation basis)
  81. Shoe Polish (prohibited for international shipments only)
  82. Shrubs
  83. Sofas
  84. Solar Panels
  85. Spray Cans
  86. Stamps (carried on a no-compensation basis)
  87. Stolen Goods
  88. Sunglasses ( Not Allowed Via ETrak )
  89. Synthesizer
  90. TFT Screens (carried on a no-compensation basis)
  91. TVs (carried on a no-compensation basis)
  92. Tables (freestanding) (carried on a no-compensation basis)
  93. Tablet Computers (carried on a no-compensation basis)(Not carried via any air service provided)
  94. Tablets (pills)
  95. Televisions (carried on a no-compensation basis)
  96. Terracotta (carried on a no-compensation basis)
  97. Tiles (carried on a no-compensation basis)
  98. Tissue Samples
  99. Toiletries ( Please Contact The Customer Support Team For Specifics )
  100. Toilets (carried on a no-compensation basis)
  101. Toner Cartridges (prohibited for international shipments only)
  102. Toxic Materials
  103. Toy Guns
  104. Trading Cards Valued Over KES 5,000 (carried on a no-compensation basis)
  105. Trees
  106. Trumpets (carried on a no-compensation basis)
  107. Tyres
  108. Un-boxed Furniture
  109. Un-packaged Goods
  110. Unboxed Bicycles
  111. Vape
  112. Vape Pens
  113. Vases (carried on a no-compensation basis)
  114. Vodka
  115. Vouchers (carried on a no-compensation basis)
  116. Wardrobes (freestanding) (carried on a no-compensation basis)
  117. Watches Valued Over KES 30,000 (carried on a no-compensation basis)
  118. Water
  119. Weapons
  120. Wheels
  121. Whiskey
  122. Wine
  123. Wood (Not to be sent via DPD international services)

Please check our terms and conditions for the legal definition of goods suitable for carriage.